Cancellation policy
1. Subscription Terms
By purchasing a subscription, you acknowledge and agree that your subscription has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation. Your subscription will automatically renew at the specified interval (e.g., weekly, monthly, or quarterly) until you cancel it.
By purchasing a subscription, you acknowledge and agree that your subscription has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation. Your subscription will automatically renew at the specified interval (e.g., weekly, monthly, or quarterly) until you cancel it.
2. How to Cancel
You can cancel your subscription at any time. To cancel, please log in to your customer account on our website, navigate to the "Manage Subscriptions" page, and follow the prompts to cancel. Alternatively, you can contact our support team at hello@stellabox.co.uk with your order details, and we will process the cancellation for you.
You can cancel your subscription at any time. To cancel, please log in to your customer account on our website, navigate to the "Manage Subscriptions" page, and follow the prompts to cancel. Alternatively, you can contact our support team at hello@stellabox.co.uk with your order details, and we will process the cancellation for you.
3. Cancellation Deadline & Timing
To avoid being charged for your next scheduled renewal, you must submit your cancellation anytime before your next renewal date and time. If you cancel after a renewal charge has already been processed, your cancellation will apply to the following billing cycle. You will receive your final scheduled order, and no further charges will be made.
To avoid being charged for your next scheduled renewal, you must submit your cancellation anytime before your next renewal date and time. If you cancel after a renewal charge has already been processed, your cancellation will apply to the following billing cycle. You will receive your final scheduled order, and no further charges will be made.
4. Refunds on Processed Renewals
Cancellation stops future recurring charges only. Past subscription renewals that have already been billed and processed are non-refundable.
Cancellation stops future recurring charges only. Past subscription renewals that have already been billed and processed are non-refundable.